Privacy Policy

Oak & Forge Website PRIVACY STATEMENT

Oak and Forge (“We” or “Us”) are committed to the protection of your privacy and personal data. 

This privacy policy explains our use of personal data that is collected through the use of our website, www.oakandforge.co.uk.  Any information that you provide is used and stored within the legal obligations of all applicable laws concerning the protection of personal data, including the DPA (Data Protection Act 1998) and the GDPR 2018 (General Data Protection Regulation).  We will update this policy in line with subsequent Data Protection Laws.

CONTACT

If you need further information regarding the Data Protection Laws and our privacy policy and data protection, please contact our Data Controller using the details below:

Privacy Enquiry

Oak & Forge

Lower Dittisham

Sampford Spiney

Yelverton

PL20 6LW

Email: [email protected]

Tel:  01822 855899

DATA WE MAY GATHER 

We collect and process personal data that will include:

  • Name, address and email address
  • IP address
  • Website usage data
  • Other information relevant to client enquiries

HOW WE USE THIS DATA

We use the information collected to:

  • Improve the products and services we provide and ensure it is presented in the best way possible for you and your devices.
  • To contact you in response to a specific enquiry.
  • To customise the website and carry out necessary maintenance.
  • To advise of any changes to our services.

SECURITY & WEBSITE VISITOR TRACKING

We will always use your information securely. 

To prevent unauthorised disclosure or access to your information we have implemented strong physical and electronic security safeguards.

The website uses tracking software to monitor its visitors to better understand how they use it.  The software will save a cookie to your computer hard drive in order to track & monitor your engagement and usage of the website but will not store, save or collect personal information.

Users are advised that if they wish to deny the use of cookies from this website, they should take the necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available on their first visit.

DOWNLOADS & MEDIA FILES 

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party antivirus software or similar applications.

EMAIL MAILING LIST & MARKETING MESSAGES 

If we use Legitimate Interest we will record our decision and our method of reaching the decision. 

We may operate an email mailing list to inform subscribers of new products, services or offers. Users can subscribe through an online automated process where they give their explicit permission.  All personal details will be stored in accordance with current regulations.  Subscribers can unsubscribe at anytime through an automated online service or if not available, other means as detailed in the footer of the sent messages. 

We will never lease, distribute, or sell your personal data to third parties unless we have your permission or the law requires us to.

DATA RETENTION

Our data retention policy is dictated by the Data Protection Laws.  Your data is stored securely and kept private until a time when it is no longer required or has no use.

DATA DELETION 

If, as the Data Protection Laws specify, you would like to exercise the right of erasure of you details please submit your request in writing using the contact details in this policy.